Shipping & Returns

SHIPPING INFORMATION

SHIPPING & HANDLING

Muse Gems ships within the U.S. via USPS only.

Shipping charges are as follows:

Orders under $75, within the USA, are $5 and above $75 shipping is free. Standard Shipping method available only for all orders at this time.

You will be able to track your order from a tracking number that will be provided in an email to you when the product ships. Orders are packed and shipped Monday-Friday. Orders placed on Friday after 5pm EST, weekends and select holidays will be processed the next business day.  The processing time for orders is 3-5 business days. We are not responsible for any packages lost, stolen or delayed by the postal service.

International customers: Please allow 14-30 days for international shipping. Any custom taxes or fees, associated with international orders, are the sole responsibility of the customer. We are not responsible for any packages lost, stolen or delayed by the postal service.

 

REFUND POLICY

We do not accept returns, exchanges or refunds. No exceptions. No cancellations. All sales are final.

No changes can be made once an order has been placed.